Interpret trust financial statements and exercise judgement with respect to required documentation for specific transactions and evaluate First American Bank's ability to act upon a request. Serve as the liaison between the relationship manager and client if additional documentation is needed. Independently perform compliance and nondiscrimination testing, including ADP/A

Service Manage customer experience, ensuring satisfactory service standards and appropriate resolutions are achieved. Assist in customer issue resolution in person or via phone. This includes performing research, reviewing transactions, and redirecting customers to appropriate resources when necessary. Collaborate with internal business units to ensure a cohesive customer

Sales Build and retain meaningful relationships with new and existing customers by identifying needs and educating them about the features and benefits of First American Bank personal banking products. Plan, prepare, and deliver a tailored sales presentation ensuring our products and services are effectively presented to the customer. Identify and engage in sales conversa

Sales Build and retain meaningful relationships with new and existing customers by identifying needs and educating them about the features and benefits of First American Bank personal banking products. Plan, prepare, and deliver a tailored sales presentation ensuring our products and services are effectively presented to the customer. Identify and engage in sales conversa

Analyze/review and document suspicious activity alerts and reports review and escalate according to Suspicious Activity Monitoring procedures. Perform enhanced due diligence on certain higher risk businesses as assigned. Document investigation results according to Suspicious Activity Monitoring procedures. Review potential OFAC or other list screening matches as assigned.

Act as primary advisor and key consultant to designated wealth management clients. Assume responsibility for all clients and work with other team members to ensure an excellent client experience. Seek and develop referrals from current clients, their advisors, bank partners and outside sources for introductions to new clients. Develop and initiate a comprehensive customer

Process borrowing base certificates (BBC) timely and accurately using collateral tracking software (Cync). Reconcile activity on borrowing base certificates to system balances. Notify supervisors of any issues identified. Process and analyze loan advance requests ensuring accuracy and verifying availability. Apply and reconcile daily collections (ACH, wires, deposits) ens

Process marketing materials as required print, cut, mail. Responsible for meeting mailing deadline requirements for various mail pieces. Maintain adequate supplies for the mailroom. Process incoming and outgoing mail. Pick up mail from post office. File/store documents and checks as required. Manage special courier services for mailroom and branches on holidays. Order sup

Reconcile various General Ledger and DDA accounts. Process unposted items, incoming/outgoing returns, and ACH and Zelle disputes. Work with Bank and Commercial customer accounts on Positive Pay system. Contact specific First American Bank branches or outside banking institutions when appropriate. Maintain accurate files and prepare reports as needed. Handle all internal a

Provide a high level of professional and courteous service on inbound and outbound calls. Communicate complex topics in a clear and concise manner via phone and email. Maintain good customer relations with both internal and external customers via phone and email by providing accurate product and service information, assisting with various online systems inquiries, and res

Provide a high level of professional and courteous service on inbound and outbound calls. Communicate complex topics in a clear and concise manner via phone and email. Maintain good customer relations with both internal and external customers via phone and email by providing accurate product and service information, assisting with various online systems inquiries, and res

Provide a high level of professional and courteous service on inbound and outbound calls. Communicate complex topics in a clear and concise manner via phone and email. Maintain good customer relations with both internal and external customers via phone and email by providing accurate product and service information, assisting with various online systems inquiries, and res

HRIS Analyst Remote Org Structure Job Posting Location Bloomingdale, IL 80 Stratford Dr Category Human Resources Type Regular Full Time Job Description First American Bank was founded in Chicago, and over the years has expanded throughout Wisconsin and Florida. As the largest privately held bank in Illinois, we now have over 60 locations and assets of $5+ billion. We are

Equity Research Analyst (Healthcare) Hybrid/Remote (Illinois) Org Structure Job Posting Location South Elgin, IL 632 Randall Road Category Wealth Management Group Type Regular Full Time Job Description First American Bank was founded in Chicago, and over the years has expanded throughout Wisconsin and Florida. As the largest privately held bank in Illinois, we now have ov

Proactively identify solutions, develop and implement policies and strategies necessary to achieve financial goals of the department. Work with partners in the organization to ensure a cohesive client experience and to deliver a consistent message to clients and prospective clients. Act as subject matter expert for staff and clients. Work closely with Chief Investment Off